After actively participating for 18 hotel openings as a manager and hotel consultant, I am somehow surprised about the fact that most independent hotel investors unintentionally – but also intentionally - make exactly the same mistakes over and over again which always turn out to be very costly! I am writing down these “top 10” mistakes in a hope that this list might help some developers and ...

For Immediate Release October 30, 2009 - Mai-BS (Thailand) signed an agreement to be the Owner’s Consultant for AMTADA Hotel, Bangkok, Thailand. Part of Songland Ltd, AMTADA is a new hotel development, currently under construction at the banks of the famous Chaopraya River adjacent to the renowned Peninsula Hotel, and across the river is the Oriental Hotel, Sheraton and Shangri-la Hotel. AMTADA hotel will be featured with 53 rooms, 2 restaurants, several private river cruise boats and ...

For Immediate Release October 29, 2009 - Mai-BS (Thailand) has been appointed as strategic partner for Tropiculture Company http://tropiculture.net Tropiculture Company is based in Bangkok and Koh Samui. Tropiculture is a group of highly-educated architects and engineers who want to minimize limitations and discover more challenges in their design and construction work; therefore, the group has targeted to practice more as a residential property developer, which can create its own complete ...

We have seen many hotels and resorts which look good, but still receive many negative comments from guests since important basics have been overlooked. Never forget the fact that some of the best architects do not have any hotel or service industry experience, so they don’t know how to design back-of-house areas, rooms and public areas for comfort and convenience! For most architects, the most important ...

Today I like to write a little about the importance of good SEO (Search Engine Optimization) and good E-Marketing) I see many hotel and business websites looking very good, but performing so badly or they not perform at all. The owners of those websites must have thought “This site design looks stunning and fancy! Let’s upload the website right now! Our guest, clients or customers will love this ...

Mai-BS (Thailand) – June 20, 2009: Mai-BS is the newest player in the hospitality and service consultation and training market here in Thailand and South-East Asia. Mai-BS will officially start to operate approximately 15th, July 2009 and will be based in Bangkok. Founded by several expert hoteliers and under the leadership of hotelier Klaus R. Rauter as Managing Director, “Mai-BS (Thailand) will change the way consultants are perceived by developers, owners and managers”, Mr. Rauter ...

Many hotels and resorts carry exciting service mottos, but the reality is another story. From my experiences of travelling and staying at many hotels and resorts, I almost do not believe information on their websites. Most time, it is disappointing because the information provided gives me certain expectation which is unreachable. When I talk about expectation, it basically refers to the knowledge ...